Your [microphone|speaker|camera] isn’t supported by our service. Read the full article to learn more.
| Code: | 60015 |
| Type: | Error |
| Category: | Peripherals |
| Products: | qualityRTC |
| Message: | Your [microphone|speaker|camera] isn’t supported by our service. |
What is this about?
Network tests look at the peripherals used to make sure they match the company’s policy. If there is a deviation from the policy of what microphone, speaker or camera to use, then this error will be invoked.
Potential risks
Using unauthorized devices may lead to quality degradation and is not aligned with the company's policy.
Suggested actions to take
Make sure to use an authorized device.
Customization
This rule is custom and specific to each account in QualityRTC individually.
Please contact support and provide details of your device policy so we can configure it for your account accordingly.