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How to run a probe in a web browser

Running a probe in a web browser is the easiest method. This can be done in just a few clicks and you will have your results available in a few mins.

To begin running your probe in a browser, do the following:
  1. Follow the web browser link which you received in the email.
  2. Start probe: On the following screen, click the “Start” probe button to begin the probe.

  3. Mute audio: You will then need to right-click on the probeRTC browser tab and then select Mute site as there will be an audio prompt playing in the background.

Your probe will now begin and you will have three options:
  • SHOW LOG to view the results and depending on the frequency of testing that the administrator configured, you can check the results of your network connectivity.
  • HIDE LOG (the opposite of ‘SHOW LOG’ ) to hide the logs.
  • RESTART to begin the probe again.

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